Legal

Terms of Use

Effective Date: May 1, 2026  ·  Rimplo, Inc.

These Terms of Use govern access to and use of Rimplo's website, analytics applications, dashboards, APIs, AI assistant, file-upload workflows, third-party integrations, and related services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.

If you access the Services on behalf of a company, customer, or other organization, you represent that you are authorized to bind that organization to these Terms. In that case, "you" means both you and the organization you represent.

1. Scope and Other Agreements

These Terms apply to your use of the public website and the hosted Rimplo platform, including account workspaces, team invitations, dashboards, data connectors, chat history, uploaded files, and AI-generated insights. If you have a separate order form, subscription agreement, or other written agreement with Rimplo, that agreement will control to the extent of any conflict with these Terms.

2. Accounts, Organizations, and Access Control

You must provide accurate and complete registration information and keep it current. You are responsible for safeguarding your credentials and for all activities that occur under your account.

3. Permitted Use and Restrictions

Subject to these Terms, Rimplo grants you a limited, non-exclusive, non-transferable, revocable right to use the Services for your internal business purposes.

You agree not to:

4. Customer Data, Uploads, and Workspace Content

You retain ownership of the data, files, prompts, connector-sourced records, and other content that you or your users submit to the Services ("Customer Data"). You grant Rimplo a limited right to host, process, transmit, analyze, and display Customer Data solely as needed to provide, secure, maintain, and improve the Services, comply with law, and enforce these Terms.

5. Integrations and Third-Party Services

The Services let you connect external systems such as CRM, payments, ad, database, analytics, and productivity platforms. By enabling a connector or OAuth flow, you instruct Rimplo to access and process data from that third-party service on your behalf.

6. AI Features and Generated Output

Rimplo may provide AI-powered summaries, forecasts, classifications, conversational answers, recommendations, and other generated content ("Output"). AI systems are probabilistic and may produce incomplete, inaccurate, or outdated results.

7. Fees, Plans, and Payment

Certain Services may require payment under a subscription plan, order form, pilot agreement, or other commercial terms. Unless otherwise stated in writing, fees are due as invoiced and are non-refundable except as required by law.

8. Intellectual Property and Feedback

Rimplo and its licensors retain all right, title, and interest in and to the Services, including software, models, workflows, visual designs, documentation, trademarks, and related intellectual property. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

If you provide suggestions, comments, or feedback about the Services, you grant Rimplo a worldwide, perpetual, irrevocable, royalty-free license to use that feedback for any lawful purpose without accounting or compensation to you.

9. Confidentiality and Security

Each party may receive non-public information from the other that is designated as confidential or that reasonably should be understood to be confidential. The receiving party will use the disclosing party's confidential information only as necessary to perform under these Terms and will protect it using reasonable safeguards.

Confidentiality obligations do not apply to information that is or becomes public without breach, was already lawfully known, is received lawfully from a third party without duty of confidentiality, or is independently developed without use of the disclosing party's confidential information.

10. Availability, Changes, and Beta Features

We may update, improve, modify, or discontinue features from time to time. We do not guarantee that the Services will be uninterrupted, error-free, or available at all times. Maintenance windows, emergency downtime, rate limits, model changes, and integration issues may affect availability.

Any preview, pilot, alpha, beta, or experimental features are offered "as is," may change at any time, and may not be supported or suitable for production use.

11. Suspension and Termination

You may stop using the Services at any time. Rimplo may suspend or terminate your access immediately if reasonably necessary to address security risk, suspected fraud, unlawful activity, material breach of these Terms, or non-payment.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." RIMPLO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIMPLO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIMPLO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO RIMPLO FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-law rules, unless a separate written agreement states otherwise. The state and federal courts located in Delaware will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, and each party consents to personal jurisdiction and venue in those courts.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and may provide additional notice through the Services or by email. Your continued use of the Services after the updated Terms take effect constitutes acceptance of the revised Terms.

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Account owners and administrators are responsible for managing workspace membership

and permissions.

You must promptly notify us if you become aware of unauthorized access, credential

compromise,or misuse of the Services.

You may invite users only if you are authorized to do so and have a lawful basis for sharing

their information with us.

Interfere with, probe, disable, or circumvent security, authentication, or access controls.

Use the Services in violation of applicable law, regulation, or third-party rights.

Use robots, scrapers, or abusive automation outside approved API or product functionality.

Reverse engineer, decompile, copy, or create derivative works from the Services except as

expressly permitted by law.

Upload malicious code, deceptive content, infringing content, or data you are not authorized to use.

Use the Services to build or train a competing service through unauthorized extraction of software,

prompts, outputs, or datasets.

You are responsible for the legality, quality, accuracy, and integrity of Customer Data.

You remain responsible for how your users rely on dashboards, exports, uploaded

files, saved chats, and generated recommendations.

You represent that you have all rights, permissions, notices, and consents needed

for Rimplo to process Customer Data on your behalf.

You are responsible for complying with the terms and policies of third-party providers

you connect to Rimplo.

We may suspend or disable an integration if required for legal, security, or operational reasons.

Third-party services may change, suspend, or limit access at any time, and

Rimplo is not responsible forthird-party outages, API changes, or account restrictions.

You must not rely on Output as a substitute for legal, accounting, investment

or other regulated professional advice.

You are responsible for reviewing Output before acting on it.

As between you and Rimplo, and subject to applicable law and third-party rights, you

may use Output generated for your organization for your internal business purposes.

Rimplo may use third-party model providers and routing providers to deliver AI features.

You authorize Rimplo or its payment processor to charge applicable fees, taxes

and renewals consistent with your plan.

Taxes, duties, and similar government charges are your responsibility except for taxes

based on Rimplo's income.

We may suspend access for overdue amounts after reasonable notice.

Upon termination, your right to use the Services ends immediately.

Sections that by their nature should survive termination will remain in effect, including

provisions relating to paymentobligations, intellectual property, disclaimers, limitations

of liability, and confidentiality.

We may delete or disable access to Customer Data in accordance with our retention

practices and applicable agreements.